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From AI to Telehealth: The Evolution of Healthcare in 2023

A new year is synonymous with new inspiration, evolution, and even disruption. Healthcare is no different with continuing shifts happening in 2023 – from AI for use by solo practitioners to at-home diagnostics to wearables. The healthcare industry is evolving all across the board. While these can truly help us run better practices and clinics, and engage in health care more efficiently, but more importantly provide a better health care experience for clients. Clients are seeking better services, more accessible services, more inclusive care, and more holistic approaches to managing their healthcare needs. We believe some of the innovations and shifts will enable us to provide just that a better healthcare experience and ultimately -well-being.

Here are some of our favourite trends that we are excited to see take hold in our industry in the coming year and beyond.

1. Artificial Intelligence and Medicine.

It’s not just for movies. AI is now being used in imaging scans (MRI, CT scans), rapid blood testing, telepathology, monitoring of patients in hospitals and care homes, and even charting for practitioners. We anticipate more use cases as the industry adopts AI fully.

2. Digital support for mental health.

We saw this emerge during the first years of the pandemic, and with continued advocacy for mental health more and more platforms have arisen that support accessible and personalized mental health goals, access to qualified mental health providers, and even group support.

3. Wearable’s popularity explodes.

The market demand for wearable devices is on the rise in 2023 and there is no end in sight. People love the control and accessibility of the data and its specificity has improved so much over the past few years. Products include smart rings, smart glasses, smart clothing, smart earphones, smart headphones, and biosensors that act as at-home wearable ECG monitors.

4. Flexibility and innovation in the clinical workplace.

Virtual work, hybrid support, flexible hours, paid sick days, caregiver leaves, improved retention strategies to support employees’ work-life balance, and ergonomic considerations. In the midst of the Great Resignation, clinical employers have come to accept that the culture and support of their people is what has the staying power.

5. Bye-bye phone.

With the explosion of online booking platforms, patient portals, and emails have largely taken over from old-fashioned phone calls. While phone use has not been eliminated we foresee more clinics and practitioners moving to reduced phone use, and expanded online support for all clinic functions.

6. Telehealth is here to stay.

Even though telehealth numbers have gone down since the reopening from the early days of the pandemic, we are seeing a continuing trend of hybrid models of care that incorporate telehealth as a critical part of the model. It is an essential tool to providing truly inclusive and accessible care, and we believe should be a part of any clinical practice.

7. At-home lab tests are on the rise.

As practices and labs come to full capacity, we are seeing a solution that could be here to stay-at-home lab tests that are accurate and simple to use. With online platforms for diagnostic results already here, the next natural step are more easily accessible at-home diagnostics, to eliminate capacity issues and timing.

8. From Caregivers to Careguiders.

Healthcare is not just about treating symptoms and disease, it’s so much more. We are really excited about this perspective shift in what healthcare providers are here to do beyond treating acute medical issues, we are here to guide and support a healthy life.

9. Improved considerations of privacy and security for data.

It’s a big one. As technology, platform solutions, and cloud-based systems are adopted across the industry, with it comes to the challenges of being compliant and secure. This will be a continuing trend and challenge as we move into a fully digital and virtual world.

10. EMR and EHR expansions and improved access to cloud-based technologies.

The two go hand in hand, as EMRs/EHRs expand their capabilities and are embraced across healthcare practices, so will the power of cloud-based technologies to support them. This will be a trend to look out for, built on top of great privacy and security considerations, and a truly flexible and transformative health system could emerge.

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